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FREQUENTLY ASKED QUESTIONS

The Promotion will start on 17th June 2019 and will close on 17th September 2019.

There are two routes available to enter the prize draw. Each is based on where you live.

If you are coming from Great Britain (GB) you can enter the promotion by following the below steps:

  • Buy a promotional pack of New York Bakery Co. Bagels.
  • Register your unique on-pack entry code at www.NYBbageltin.com, before 17th September 2019.
  • Flip the bagel tin to find out if you’re a lucky winner.
  • If you are a winner, you will need to supply your postal details so that we can send your prize to you.

If you are coming from Northern Ireland or the Republic of Ireland (NI & ROI) you can enter the promotion by following the below steps:

  • Claim a free entry code by heading to the promotional website (www.NYBbageltin.com) and completing the No Purchase Necessary (NPN) form by the 10th September 2019. Once submitted, you will receive your free entry code via email within 48.
  • Register your unique free entry code at www.NYBbageltin.com, before the 17th September 2019.
  • Flip the bagel tin to find out if you’re a lucky winner.
  • If you are a winner, you will need to supply your postal details so that we can send your prize to you.

The prize is a free limited edition New York Bakery Co. bagel tin. There are two variants available to be won – one blue and one red.

Unfortunately you are unable to select between the two tin designs, these are distributed randomly. There are however equal quantities available of each to be won, so if you are lucky enough to win one, why not try your luck to win the other.

Our promotional packs will be available at all major retailers. This includes; Tesco, Sainsbury’s, ASDA, Morrison’s, Waitrose and The Co-Op. Tesco Ireland, Dunnes Stores and SuperValu. Promotional packs will feature the ‘Win limited edition Bagel Tins’ creative.

The promotion is available across our full range of 5 pack bagels. Including the Original, Sesame, Cinnamon and Raisin, Red Onion and Chive and Wholemeal. Simply look out for the promotional packaging.

Each promotional pack of New York Bakery Co. Bagel’s will have a unique code printed on the inside the pack.

If you are coming from NI or ROI, you can claim a free entry code via the NPN route found on the promotional website here.

To claim your free entry code you will need to complete the NPN form by the 10th September 2019. You will need to submit your name, email address and EIR code. Once submitted, will receive your free entry code via email within 48 hours. You can then enter the prize draw by registering your entry code at www.NYBbageltin.com, before 17th September 2019.

Sure, if you are coming from GB you can enter as many times as you want. You will simply need to get a hold of a new code each time by buying a promotional pack of NYBCo. Bagels.

If you are coming from NI or ROI then you will be able to claim up to 5 free entries via the NPN route. See the question ‘How do I take part in the promotion’ for details.

The number of times you can win a limited edition bagel tin is capped at 10 per person for GB residents and 5 per person for NI and ROI residents.

If you having an issue with entering your on-pack code (GB residents) or free entry code (NI and ROI residents), please check the following:

  • Have you registered this code already? Each code can only be entered once.
  • Please check that you have entered the code correctly. There are 12 characters in total and some letter can look a bit like numbers and vice versa.
  • Are you entering the code within the promotional period?

If once you’ve looked at the above and the code still isn’t working, please get in touch with us via the contact us form found here and we’ll be able to look into this for you.

If you haven’t received your free entry code yet, please check the following:

  • Did you complete the NPN form first to get request your free code? You will need to do this first. Please see question ‘How do I claim my free entry code (NI and ROI residents)?’ for details.
  • Has it been 48 hours or more? Sometimes it can take up to 48 hours for the email to be received so please allow this time for the email to be received.
  • Check your junk mail/ spam box to see if it has been sent there. Sometimes certain email providers will move promotional emails here.

If once you’ve looked at the above and you still have an issue with your free entry code, please get in touch with us via the contact us form found here and we’ll be able to look into this for you.

Your prize will be sent to you via Royal Mail (2nd class) within 30 working days of you accepting your prize and successfully submitting your delivery details.

If it has been longer than 30 working days, please get in touch with us via the contact us form found here and we’ll be able to look into this for you.

If you haven’t received your prize within 30 working days of accepting your prize and successfully submitting your delivery details, then please get in touch with us via the contact us form found here and we’ll be able to look into this for you.

We and our third party service providers only use your details to administer this promotion and to deliver the prize. Before you submit your entry, please use this link to view our full privacy policy for more information.

To keep your bagel tin in tip-top condition, wipe it clean with a moist cloth between uses and dry thoroughly. Avoid using abrasive pads or cleaners. Please follow the maintenance leaflet that accompanies the tin.

No, please wipe the tin clean only.

If you put your tin in the fridge, please don’t keep it in there for long periods of time. Your shiny new bagel tin has a protective coating, but if this gets scratched or dented, rust may occur. If rust does form on the tin we advise you not to use it for storing food.

We recommend keeping your bagels inside their packaging for extra freshness.